PXP incident

#1317217 - AppleVisaDeposit Transactions failing in Authorise communication errors

Minor Resolved View vendor source →

PXP experienced a minor incident on September 28, 2026 affecting Transaction Processing, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 08:37 AM UTC
Resolved
Sep 28, 2026, 09:07 AM UTC
Duration
29m
Detected by Pingoru
Sep 28, 2026, 08:37 AM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Sep 28, 2026, 08:37 AM UTC

    Incident Reference: 1317217 Incident Description: We have observed that AppleVisaDeposit transactions are failing due to authorization communication errors. We have contacted the provider regarding this issue. Start Time 07:47:24 UTC For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. resolved Sep 28, 2026, 09:07 AM UTC

    Successful authorizations have been observed since 9/28/2026 8:40:57 UTC. The approval rate returned to normal. PXP Tech Team will continue monitoring transactions. PXP systems are operating normally.