PXP incident

Incident 1319376 - Service Disruption for BankTransferRedirectDeposit

Critical Resolved View vendor source →

PXP experienced a critical incident on October 4, 2026 affecting Transaction Processing, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 06:16 AM UTC
Resolved
Oct 04, 2026, 07:39 AM UTC
Duration
1h 23m
Detected by Pingoru
Oct 04, 2026, 06:16 AM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Oct 04, 2026, 06:16 AM UTC

    We are currently investigating a service disruption affecting BankTransferRedirectDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time ***05:00*** For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. resolved Oct 04, 2026, 07:39 AM UTC

    The issue affecting BankTransferRedirectDeposit has been resolved and services are now operating normally. End Time ***06:30*** For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.