Resolved after 1 hour 19 minutes, affecting Buyer API and Supplier API and 1 more, on October 29, 2026.
A release lead to unexpectedly high CPU usage on Redis. This release has been reverted and Redis load is back to normal. Response times remain stable. The latency mainly impacted the Platform UI for project management and creation
Affected components
Update timeline
- investigating Oct 29, 2026, 02:35 PM UTC
We are investing an issue with latency on our Marketplace APIs
- investigating Oct 29, 2026, 03:05 PM UTC
We are starting to see some signs of improvement, though response times are slower than normal. The team is continuing to investigate
- monitoring Oct 29, 2026, 03:25 PM UTC
A fix has been implemented and response times are back to normal
- resolved Oct 29, 2026, 03:55 PM UTC
A release lead to unexpectedly high CPU usage on Redis. This release has been reverted and Redis load is back to normal. Response times remain stable. The latency mainly impacted the Platform UI for project management and creation
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