Purelink incident

Issues affecting Wireless Sites

Notice Resolved View vendor source →

Purelink experienced a notice incident on March 14, 2024 affecting PureLink Wireless, lasting 16h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2024, 03:03 AM UTC
Resolved
Mar 14, 2024, 07:38 PM UTC
Duration
16h 34m
Detected by Pingoru
Mar 14, 2024, 03:03 AM UTC

Affected components

PureLink Wireless

Update timeline

  1. identified Mar 14, 2024, 03:03 AM UTC

    Some customers may be experiencing slower speeds or intermittent connectivity with wireless connections. Our team is investigating the issue and will provide updates as we work to resolve it.

  2. monitoring Mar 14, 2024, 03:10 AM UTC

    A fix for this issue has been implemented and we are monitoring for the results, most connections look to back online.

  3. resolved Mar 14, 2024, 07:38 PM UTC

    This incident has been resolved.