Public Cloud incident
[AP-SOUTH-MUM-1][Compute - Instance] - Compute - API instances incident notification
Public Cloud experienced a major incident on August 5, 2026 affecting AP-SOUTH-MUM-1, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 05, 2026, 03:11 PM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific AP-SOUTH-MUM-1 region. Here are some supplementary details : Start time : 05/08/2026 14:18 UTC Impacted Service(s) : Some instances or API services may temporarily experience network disruptions. Customers Impact : Some customers may temporarily experience network disruptions on their instances or API services Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Aug 05, 2026, 05:41 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 05/08/2026 14:18 UTC End time : 05/08/2026 15:14 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.