Public Cloud incident
[DE1][Compute - Instance] - Some instances incident notification
Public Cloud experienced a major incident on June 19, 2026 affecting DE1, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 19, 2026, 05:45 PM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific DE1 region. Here are some supplementary details : Start time : 19/06/2026 17:15 UTC Impacted Service(s) : Some instances in DE1 region are suddenly unreachable. Customers Impact : Some customers are temporarily unable to access and use their instances located in DE1 region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 19, 2026, 06:46 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering in DE1 region has been resolved. Start time : 19/06/2026 17:15 UTC End time : 19/06/2026 18:44 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.