[GRA11][Compute - Instance] - New instances creation/Network configuration incident notification

Update timeline

1. investigating Mar 11, 2026, 06:49 PM UTC

   We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary functionality issue in the GRA11 region]. Here are some supplementary details : Start time : 11/03/2026 17:00 UTC Impacted Service(s) : Creation of new Public cloud instances and modification of network configuration is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances and modify network configurations of their existing instances. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

2. resolved Mar 11, 2026, 07:36 PM UTC

   We are pleased to inform you that the incident affecting our Compute - Instance in GRA11 region has been resolved. Start time : 11/03/2026 17:00 UTC End time : 11/03/2026 19:35 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.