Public Cloud incident
[BHS1/3][Compute - Instance] - Some instances incident notification
Public Cloud experienced a notice incident on March 24, 2026 affecting BHS1 and BHS3, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 24, 2026, 09:22 PM UTC
Service has been fully restored since 24/03/2026 21:15 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 24/03/2026 21:07 UTC Impacted Service(s) : Some instances in the BHS1 and BHS3 regions were temporarily unreachable. Customers Impact : Some customers were temporarily unable to access and use their Public Cloud instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Mar 24, 2026, 09:37 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance in BHS1 and BHS3 regions has been resolved. Start time : 24/03/2026 21:07 UTC End time : 24/03/2026 21:15 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.