Proximus Enco incident

Enco Network issues 20/02

Resolved after 23 hours 28 minutes, on February 20, 2018.

resolved Feb 21, 2018, 08:35 AM UTC

We confirm the solution of the network issues is behaving correctly. Since last update no other issues or impact was noticed.

Started
Feb 20, 2018, 09:07 AM UTC
Resolved
Feb 21, 2018, 08:35 AM UTC
Duration
23h 28m
Detected by Pingoru
Feb 20, 2018, 09:07 AM UTC

Update timeline

  1. investigating Feb 20, 2018, 09:07 AM UTC

    At 8:30AM we noticed an issue with our network connectivity, impacting all EnCo assets. Please be patient as we work to resolve this issue as soon as possible. We apologize for any inconvenience caused

  2. monitoring Feb 20, 2018, 11:28 AM UTC

    All network issues are resolved. All API's are back in an operational state. We are closely monitoring the situation.

  3. resolved Feb 21, 2018, 08:35 AM UTC

    We confirm the solution of the network issues is behaving correctly. Since last update no other issues or impact was noticed.

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