Proximus Enco incident

SMS Outbound service degraded

Minor Vendor's status page →

Resolved after 1 hour 21 minutes, affecting SMS API, on May 24, 2018.

monitoring May 24, 2018, 07:17 AM UTC

All SMS messages are being successfully sent. We're still monitoring the service.

Started
May 24, 2018, 06:41 AM UTC
Resolved
May 24, 2018, 08:03 AM UTC
Duration
1h 21m
Detected by Pingoru
May 24, 2018, 06:41 AM UTC

Affected components

SMS API

Update timeline

  1. investigating May 24, 2018, 06:41 AM UTC

    We're noticing some issues with a limited amount of SMS outbound messages. Between 8h00 and 8h30 this morning a small percentage of SMS messages where not successfully sent. We're investigating the issue.

  2. monitoring May 24, 2018, 07:17 AM UTC

    All SMS messages are being successfully sent. We're still monitoring the service.

  3. resolved May 24, 2018, 08:03 AM UTC

    This incident has been resolved.

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