Proximus Enco incident

SMS to Orange degraded

Resolved after 1 hour 17 minutes, affecting SMS API, on July 3, 2018.

identified Jul 03, 2018, 02:08 PM UTC

We have identified an issue with SMS sent to Orange customers. We are working to rectify this issue as soon as possible.

Started
Jul 03, 2018, 02:08 PM UTC
Resolved
Jul 03, 2018, 03:25 PM UTC
Duration
1h 17m
Detected by Pingoru
Jul 03, 2018, 02:08 PM UTC

Affected components

SMS API

Update timeline

  1. identified Jul 03, 2018, 02:08 PM UTC

    We have identified an issue with SMS sent to Orange customers. We are working to rectify this issue as soon as possible.

  2. resolved Jul 03, 2018, 03:25 PM UTC

    The service restored at 16:10. Messages were queued and delivered later.

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