Proximus Enco incident

Platform performance incident

Minor Vendor's status page →

Resolved after 2 hours 40 minutes, affecting SMS API, on July 25, 2018.

monitoring Jul 25, 2018, 10:42 AM UTC

We have rectified the issue causing the reduced performance, and will monitor the situation.

Started
Jul 25, 2018, 10:20 AM UTC
Resolved
Jul 25, 2018, 01:00 PM UTC
Duration
2h 40m
Detected by Pingoru
Jul 25, 2018, 10:20 AM UTC

Affected components

SMS API

Update timeline

  1. investigating Jul 25, 2018, 10:20 AM UTC

    We are currently experiencing reduced capacity due to issues with our platform. We are working to resolve this as soon as possible. As a result, you may experience reduced performance. Please excuse us for the inconvenience caused.

  2. monitoring Jul 25, 2018, 10:42 AM UTC

    We have rectified the issue causing the reduced performance, and will monitor the situation.

  3. resolved Aug 30, 2018, 05:07 AM UTC

    This incident has been resolved.

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