Resolved after 18 hours 6 minutes, affecting SMS API, on November 15, 2018.
All pending HTTP callbacks have been sent, and the situation is back to normal. If you still encounter issue with callbacks or inbound SMS, please contact support.
Affected components
SMS API
Update timeline
- investigating Nov 15, 2018, 04:55 PM UTC
We are currently looking into an issue that impacts inbound SMS messages, and delivery callbacks over HTTP.
- monitoring Nov 16, 2018, 07:38 AM UTC
We have implemented a fix. Http callbacks will be catching up for any message sent during the outage.
- resolved Nov 16, 2018, 11:01 AM UTC
All pending HTTP callbacks have been sent, and the situation is back to normal. If you still encounter issue with callbacks or inbound SMS, please contact support.
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