Proximus Enco incident

General outage due to connectivity issues

Resolved after 10 hours 24 minutes, affecting SMS API, on January 19, 2019.

identified Jan 19, 2019, 07:27 AM UTC

We identified the issue as being a general network issue with our hosting provider. We will keep informing you as we get the issues resolved.

Started: Jan 19, 2019, 06:34 AM UTC
Resolved: Jan 19, 2019, 04:58 PM UTC
Duration: 10h 24m
Detected by Pingoru: Jan 19, 2019, 06:34 AM UTC

Affected components

SMS API

Update timeline

investigating Jan 19, 2019, 06:34 AM UTC

Due to underlying connectivity issues we are experiencing a general outage of all assets. We're working with the corresponding teams to get the issue resolved as quickly as possible.
identified Jan 19, 2019, 07:27 AM UTC

We identified the issue as being a general network issue with our hosting provider. We will keep informing you as we get the issues resolved.
resolved Jan 19, 2019, 04:58 PM UTC

This incident has been resolved.

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