Proximus Enco incident

Service disruption

Major Vendor's status page →

Resolved after 5 days 23 hours, affecting SMS API and CloudEngine and 1 more, on January 23, 2019.

monitoring Jan 23, 2019, 11:08 AM UTC

We have restored connectivity, and are monitoring for further issues.

Started
Jan 23, 2019, 10:29 AM UTC
Resolved
Jan 29, 2019, 10:07 AM UTC
Duration
5d 23h
Detected by Pingoru
Jan 23, 2019, 10:29 AM UTC

Affected components

SMS APICloudEngineRTCM

Update timeline

  1. investigating Jan 23, 2019, 10:29 AM UTC

    We are currently experiencing platform degradations, and are investigating the issue.

  2. identified Jan 23, 2019, 10:58 AM UTC

    We have identified the issue and are working to restore connectivity ASAP

  3. monitoring Jan 23, 2019, 11:08 AM UTC

    We have restored connectivity, and are monitoring for further issues.

  4. resolved Jan 29, 2019, 10:07 AM UTC

    This incident has been resolved.

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