Resolved after 6 hours 48 minutes, affecting MyThings API and MyThings CloudEngine Events, on May 22, 2019.
The LoRa network was impacted today from 05h00 AM until 13h20 PM by an outage at a service provider. All tests performed by our experts confirm that the data flows are operational again. We sincerely apologize for the inconvenience and remain at your disposal for more information.
Affected components
Update timeline
- identified May 22, 2019, 08:52 AM UTC
Since 5 A.M. this morning the LoRa network in Belgium is down. Due to this issue no LoRa traffic will flow from MyThings towards CloudEngine. The relevant teams are working on the issue.
- resolved May 23, 2019, 08:29 AM UTC
The LoRa network was impacted today from 05h00 AM until 13h20 PM by an outage at a service provider. All tests performed by our experts confirm that the data flows are operational again. We sincerely apologize for the inconvenience and remain at your disposal for more information.
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