Proximus Enco incident

SMS connectivity to Orange

Resolved after 3 days 2 hours, affecting SMS API, on October 11, 2019.

identified Oct 11, 2019, 08:20 AM UTC

Due to an outage on the Orange network, SMS sent to or received from Orange customers may be delayed. SMS submitted to the API will still be delivered once the issue is resolved.

Started: Oct 11, 2019, 08:20 AM UTC
Resolved: Oct 14, 2019, 10:55 AM UTC
Duration: 3d 2h
Detected by Pingoru: Oct 11, 2019, 08:20 AM UTC

Affected components

SMS API

Update timeline

identified Oct 11, 2019, 08:20 AM UTC

Due to an outage on the Orange network, SMS sent to or received from Orange customers may be delayed. SMS submitted to the API will still be delivered once the issue is resolved.
resolved Oct 14, 2019, 10:55 AM UTC

The problem has been resolved as of Friday 11/10/2019 at 22:12 CEST.

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