Proximus Enco incident

Login & subscription issues

Resolved after 1 day 1 hour, affecting Marketplace, on December 12, 2019.

investigating Dec 12, 2019, 10:36 AM UTC

We have received reports of issues with login and subscriptions to assets. We are currently investigating the root cause of this issue. The API's are not impacted.

Started: Dec 12, 2019, 10:36 AM UTC
Resolved: Dec 13, 2019, 12:12 PM UTC
Duration: 1d 1h
Detected by Pingoru: Dec 12, 2019, 10:36 AM UTC

Affected components

Marketplace

Update timeline

investigating Dec 12, 2019, 10:36 AM UTC

We have received reports of issues with login and subscriptions to assets. We are currently investigating the root cause of this issue. The API's are not impacted.
investigating Dec 12, 2019, 10:36 AM UTC

We have received reports of issues with login and subscriptions to assets. We are currently investigating the root cause of this issue. The API's are not impacted.
resolved Dec 13, 2019, 12:12 PM UTC

This incident has been resolved.

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