Proximus Enco incident

SMS to belgian numbers outage

Resolved after 3 hours 57 minutes, affecting SMS API, on February 2, 2021.

monitoring Feb 02, 2021, 11:17 AM UTC

The issue has cleared and we are now seeing SMS being delivered successfully again.

Started
Feb 02, 2021, 08:53 AM UTC
Resolved
Feb 02, 2021, 12:51 PM UTC
Duration
3h 57m
Detected by Pingoru
Feb 02, 2021, 08:53 AM UTC

Affected components

SMS API

Update timeline

  1. investigating Feb 02, 2021, 08:53 AM UTC

    We are currently investigating SMS failures when sending to belgian destinations

  2. monitoring Feb 02, 2021, 11:17 AM UTC

    The issue has cleared and we are now seeing SMS being delivered successfully again.

  3. resolved Feb 02, 2021, 12:51 PM UTC

    This incident has been resolved.

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