Proximus Enco incident

Nation SMS outage

Resolved after 1 hour 46 minutes, affecting SMS API, on February 11, 2021.

monitoring Feb 11, 2021, 11:07 AM UTC

A fix has been implemented and we will keep monitoring the result.

Started
Feb 11, 2021, 11:04 AM UTC
Resolved
Feb 11, 2021, 12:51 PM UTC
Duration
1h 46m
Detected by Pingoru
Feb 11, 2021, 11:04 AM UTC

Affected components

SMS API

Update timeline

  1. identified Feb 11, 2021, 11:04 AM UTC

    We have been notified of an outage affecting SMS to national numbers. The SMS team is currently working on a fix. (this incident is not related to the ongoing maintenance)

  2. monitoring Feb 11, 2021, 11:07 AM UTC

    A fix has been implemented and we will keep monitoring the result.

  3. resolved Feb 11, 2021, 12:51 PM UTC

    This incident has been resolved.

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