Resolved after 1 day 3 hours, affecting SMS API and CloudEngine and 1 more, on August 16, 2022.
The datacenter team has confirmed connectivity was restored, and we see the impact clearing up. We will keep monitoring for a while to ensure all issues have been resolved.
Affected components
Update timeline
- identified Aug 16, 2022, 09:24 AM UTC
We have identified an issue that causes limited connectivity on the platform. The datacenter team is currently working to get this resolved ASAP
- identified Aug 16, 2022, 09:24 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 16, 2022, 09:25 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 16, 2022, 04:03 PM UTC
The datacenter team has confirmed connectivity was restored, and we see the impact clearing up. We will keep monitoring for a while to ensure all issues have been resolved.
- resolved Aug 17, 2022, 01:01 PM UTC
This incident has been resolved.
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