Proximus Enco incident

FlexIO TTS issue

Resolved after 3 days 5 hours, on August 22, 2022.

resolved Aug 25, 2022, 12:47 PM UTC

We have received word that all of the affected Google TTS voices are now available again.

Started
Aug 22, 2022, 07:18 AM UTC
Resolved
Aug 25, 2022, 12:47 PM UTC
Duration
3d 5h
Detected by Pingoru
Aug 22, 2022, 07:18 AM UTC

Update timeline

  1. investigating Aug 22, 2022, 07:18 AM UTC

    We have received reports of issues with the Text-To-Speech engine on FlexIO and are currently investigating

  2. investigating Aug 22, 2022, 07:28 AM UTC

    We have narrowed down the impact to the use of Google's TTS. We will investigate further, but as a temporary workaround, you can switch to using other TTS providers.

  3. resolved Aug 25, 2022, 12:47 PM UTC

    We have received word that all of the affected Google TTS voices are now available again.

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