Proximus Enco incident

MO SMS issues

Resolved after 4 hours 40 minutes, affecting SMS API, on August 26, 2022.

monitoring Aug 26, 2022, 05:57 PM UTC

We've narrowed down the issue to MO SMS originating from Mobile Vikings. We'll follow up this issue & continue to monitor.

Started: Aug 26, 2022, 01:34 PM UTC
Resolved: Aug 26, 2022, 06:15 PM UTC
Duration: 4h 40m
Detected by Pingoru: Aug 26, 2022, 01:34 PM UTC

Affected components

SMS API

Update timeline

investigating Aug 26, 2022, 01:34 PM UTC

We have received reports of issues with MO (inbound) SMS and are currently investigating.
monitoring Aug 26, 2022, 05:57 PM UTC

We've narrowed down the issue to MO SMS originating from Mobile Vikings. We'll follow up this issue & continue to monitor.
resolved Aug 26, 2022, 06:15 PM UTC

The issue has been fixed for all providers.

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