Proximus Enco incident

SMS outbound traffic impacted

Resolved after 25 minutes, affecting SMS API, on December 4, 2023.

identified Dec 04, 2023, 03:22 PM UTC

There is an internal routing issue for the SMS outbound traffic. A solution is currently under way.

Started
Dec 04, 2023, 03:22 PM UTC
Resolved
Dec 04, 2023, 03:48 PM UTC
Duration
25m
Detected by Pingoru
Dec 04, 2023, 03:22 PM UTC

Affected components

SMS API

Update timeline

  1. identified Dec 04, 2023, 03:22 PM UTC

    There is an internal routing issue for the SMS outbound traffic. A solution is currently under way.

  2. resolved Dec 04, 2023, 03:48 PM UTC

    The routing issue was fixed and the SMS outbound traffic is operating normally.

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