Proximus Enco incident

Datacenter Connectivity

Resolved after 1 hour 39 minutes, affecting Marketplace and SMS API and 1 more, on September 18, 2024.

monitoring Sep 18, 2024, 11:46 AM UTC

The connectivity is restored for now. We will continue to monitor.

Started
Sep 18, 2024, 11:41 AM UTC
Resolved
Sep 18, 2024, 01:21 PM UTC
Duration
1h 39m
Detected by Pingoru
Sep 18, 2024, 11:41 AM UTC

Affected components

MarketplaceSMS APINextGen voice servicesCloudEngineRTCMMyThings APIMyThings CloudEngine EventsFixed Mobile Unification API

Update timeline

  1. investigating Sep 18, 2024, 11:41 AM UTC

    We are currently experiencing a data center outage due to connectivity issues.

  2. monitoring Sep 18, 2024, 11:46 AM UTC

    The connectivity is restored for now. We will continue to monitor.

  3. resolved Sep 18, 2024, 01:21 PM UTC

    The connectivity is stabilized and no further impact has been observed.

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