Resolved after 34 days 22 hours, affecting SMS API, on October 11, 2024.
A workaround has been implemented and the API is operational.
Affected components
SMS API
Update timeline
- identified Oct 11, 2024, 02:41 PM UTC
Outbound SMS functionality is currently impacted due to a connectivity problem.
- monitoring Oct 11, 2024, 02:59 PM UTC
A workaround has been implemented and the API is operational.
- resolved Nov 15, 2024, 01:02 PM UTC
This incident has been resolved.
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