Proximus Enco incident

SMS connectivity issues

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Resolved after 56 minutes, affecting SMS API, on November 15, 2024.

identified Nov 15, 2024, 01:03 PM UTC

There are currently datacenter connectivity issues for the SMS platform.

Started
Nov 15, 2024, 01:03 PM UTC
Resolved
Nov 15, 2024, 02:00 PM UTC
Duration
56m
Detected by Pingoru
Nov 15, 2024, 01:03 PM UTC

Affected components

SMS API

Update timeline

  1. identified Nov 15, 2024, 01:03 PM UTC

    There are currently datacenter connectivity issues for the SMS platform.

  2. resolved Nov 15, 2024, 02:00 PM UTC

    Connectivity restored on datacenter level.

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