Resolved after 11 hours 52 minutes, affecting SMS API, on April 30, 2025.
An issue has been identified with the SMS API. Outbound SMS via our default service is not working and results in a timeout. Inbound SMS is not impacted. Short code traffic workaround implemented, still impact for dedicated long numbers.
Affected components
SMS API
Update timeline
- investigating Apr 30, 2025, 03:20 AM UTC
An issue has been identified with the SMS API. Outbound SMS via our default service is not working and results in a timeout. Inbound SMS is not impacted. Short code traffic workaround implemented, still impact for dedicated long numbers.
- resolved Apr 30, 2025, 03:12 PM UTC
The incident has been resolved.
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