Resolved after 6 hours 58 minutes, affecting NextGen voice services, on September 23, 2025.
We are continuing to work on a fix for this issue.
Affected components
NextGen voice services
Update timeline
- identified Sep 23, 2025, 09:54 AM UTC
An increased amount of calls are failing via VoLTE on the Proximus network. Engineers are fixing the issue.
- identified Sep 23, 2025, 09:55 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 23, 2025, 01:28 PM UTC
This incident has been resolved.
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