Resolved after 16 minutes, affecting NextGen voice services, on October 9, 2025.
The issue affecting NextGen Voice services has been fixed. Some recordings will become available later as the system continues to recover.
Affected components
NextGen voice services
Update timeline
- identified Oct 09, 2025, 08:17 AM UTC
Our NextGen Voice services are currently experiencing partial due to a malfunction in the file storage system. Our engineering team is investigating and working on a fix as quickly as possible. Thank you for your understanding.
- resolved Oct 09, 2025, 08:33 AM UTC
The issue affecting NextGen Voice services has been fixed. Some recordings will become available later as the system continues to recover.
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