Resolved after 1 hour 12 minutes, affecting NextGen voice services, on October 29, 2025.
Issue identified with network latency.
Affected components
NextGen voice services
Update timeline
- investigating Oct 29, 2025, 04:24 PM UTC
We are currently investigating an increased failure rate for outbound calls on NextGen Voice.
- identified Oct 29, 2025, 04:32 PM UTC
Issue identified with network latency.
- resolved Oct 29, 2025, 05:36 PM UTC
No more failures occurred.
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