Protime incident

Import and Export issues

Minor Resolved View vendor source →

Protime experienced a minor incident on July 20, 2026 affecting Export and Import, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 09:39 AM UTC
Resolved
Jul 20, 2026, 11:03 AM UTC
Duration
1h 23m
Detected by Pingoru
Jul 20, 2026, 09:39 AM UTC

Affected components

ExportImport

Update timeline

  1. investigating Jul 20, 2026, 09:39 AM UTC

    Our teams are actively working to resolve issue affecting the Import and Export modules and restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available. Users may experience error during the use of Import and Export

  2. monitoring Jul 20, 2026, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 11:03 AM UTC

    This incident has been resolved.