Protime incident

Sync issues between Protime Premium and myProtime

Minor Resolved View vendor source →

Protime experienced a minor incident on October 29, 2024 affecting myProtime, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 07:30 AM UTC
Resolved
Oct 29, 2024, 10:30 AM UTC
Duration
3h
Detected by Pingoru
Oct 29, 2024, 07:30 AM UTC

Affected components

myProtime

Update timeline

  1. investigating Jan 30, 2026, 02:54 PM UTC

    We are currently experiencing synchronization issues between myProtime and Protime Premium, resulting in data/alerts in myProtime appearing outdated. Our development teams are actively investigating the issue. Next update: 11AM CET

  2. resolved Jan 30, 2026, 02:54 PM UTC

    This incident has been resolved.