Protime incident

Clockings not appearing into ProTime

Minor Resolved View vendor source →

Protime experienced a minor incident on November 4, 2024 affecting Time Terminals, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 07:30 AM UTC
Resolved
Nov 04, 2024, 10:10 AM UTC
Duration
2h 40m
Detected by Pingoru
Nov 04, 2024, 07:30 AM UTC

Affected components

Time Terminals

Update timeline

  1. investigating Jan 30, 2026, 02:54 PM UTC

    Clockings might not synchronise into ProTime. Clockings will be stored within the terminal until connection is restored. We are working on it.

  2. resolved Jan 30, 2026, 02:55 PM UTC

    This incident has been resolved.