Protime experienced a minor incident on January 2, 2025 affecting Time Terminals and Access Terminals, lasting 11d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Time TerminalsAccess Terminals
Update timeline
- investigating Jan 30, 2026, 02:55 PM UTC
It is possible that some clockings from the time and access terminals are delayed. However, rest assure that none of the clockings will be lost. These clockings remain saved in the terminals themselves until they're sent. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions or require further assistance, please do not hesitate to contact our support team.
- resolved Jan 30, 2026, 02:55 PM UTC
This incident has been resolved.