Protime incident

Temporary Portal Access Issue

Minor Resolved View vendor source →

Protime experienced a minor incident on March 7, 2025 affecting ProTime and ProTeam and 1 more component, lasting 4d 4h. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 08:00 AM UTC
Resolved
Mar 11, 2025, 12:41 PM UTC
Duration
4d 4h
Detected by Pingoru
Mar 07, 2025, 08:00 AM UTC

Affected components

ProTimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioning

Update timeline

  1. investigating Jan 30, 2026, 02:55 PM UTC

    You might experience a 404 error when trying to reach our Premium modules (Protime, Import, Export, Proteam, etc…). This issue can usually be resolved by refreshing your page, sometimes multiple times. We understand that this may be inconvenient, but we already have a solution ready to be deployed. Tonight (10/03/2025 – 8pm CET), we will upgrade our servers to fix this bug. Everything should be resolved by tomorrow.

  2. resolved Jan 30, 2026, 02:55 PM UTC

    This incident has been resolved.