Protime incident

Information regarding connection warnings in Protime

Notice Ongoing View vendor source →

Protime is currently experiencing a notice incident affecting ProTime and ProTeam and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Sep 30, 2026, 01:31 PM UTC
Resolved
Ongoing
Duration
● 4h 48m
Detected by Pingoru
Sep 30, 2026, 01:31 PM UTC

Affected components

ProTimeProTeamExportImportYeartoolProNetProMobileProVisitUserProvisioningProSynergy

Update timeline

  1. investigating Sep 30, 2026, 01:31 PM UTC

    We would like to inform that some users may experience more frequent sign-in requests than usual during the day. In certain cases, the following message may be displayed: "Connection Error [0x0204] - The connection was terminated due to a network error" Our teams are currently investigating these reports together with our partners to determine the root cause. As a temporary workaround, signing in again or reopening the application may help restore access. We will provide further updates if additional information becomes available.