Protime incident

Delays in clockings

Minor Resolved View vendor source →

Protime experienced a minor incident on November 14, 2025 affecting Time Terminals and Access Terminals, lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 10:00 AM UTC
Resolved
Nov 14, 2025, 04:30 PM UTC
Duration
6h 30m
Detected by Pingoru
Nov 14, 2025, 10:00 AM UTC

Affected components

Time TerminalsAccess Terminals

Update timeline

  1. investigating Jan 30, 2026, 02:58 PM UTC

    We are currently experiencing delays in clockings across the system. Clocking data might not appear immediately in the system. All clockings will be processed once the issue is resolved.

  2. resolved Jan 30, 2026, 02:58 PM UTC

    This incident has been resolved.