Protime incident

Issues with connecting to and accessing sandboxes

Minor Resolved View vendor source →

Protime experienced a minor incident on December 10, 2025 affecting myProtime, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 06:30 AM UTC
Resolved
Dec 10, 2025, 07:25 AM UTC
Duration
55m
Detected by Pingoru
Dec 10, 2025, 06:30 AM UTC

Affected components

myProtime

Update timeline

  1. investigating Jan 30, 2026, 02:58 PM UTC

    We are currently experiencing issues with connecting to and accessing sandboxes. Our engineers are actively investigating the problem.

  2. resolved Jan 30, 2026, 02:58 PM UTC

    This incident has been resolved.