Protime incident

Potential error when modifying entitlements in Protime.

Minor Resolved View vendor source →

Protime experienced a minor incident on December 12, 2025 affecting ProTime, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 07:00 AM UTC
Resolved
Dec 12, 2025, 09:14 AM UTC
Duration
2h 14m
Detected by Pingoru
Dec 12, 2025, 07:00 AM UTC

Affected components

ProTime

Update timeline

  1. investigating Jan 30, 2026, 02:58 PM UTC

    We’ve identified a potential error when modifying entitlements in Protime. This is related to last night’s SaaS upgrade. Our teams are working on a hotfix to resolve the issue as soon as possible. We sincerely apologize for the inconvenience.

  2. resolved Jan 30, 2026, 02:58 PM UTC

    This incident has been resolved.