PROS incident

SPO degradated service for training Segmentation based optimizations.

Notice Resolved View vendor source →
Started
Mar 02, 2026, 10:07 PM UTC
Resolved
Mar 03, 2026, 05:01 PM UTC
Duration
18h 54m
Detected by Pingoru
Mar 02, 2026, 10:07 PM UTC

Affected components

AU1EU1US1

Update timeline

  1. investigating Mar 02, 2026, 10:07 PM UTC

    New trainings for Negotiated Segmentation–based optimizations are currently experiencing issues. We are aware of the problem and are actively working to resolve it as quickly as possible. This does not affect results from the most recent successful training.

  2. resolved Mar 03, 2026, 05:01 PM UTC

    New trainings for Negotiated Segmentation–based optimizations and E-Commerce are operational as of 8 PM CST.

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