Proposify Outage History
Proposify is up right nowPingoru has recorded 48 incidents for Proposify: 10 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 2 | 14 of 744 (2%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Critical September 29, 2026 Email System Down 2h 24m Email System
Started Sep 29, 2026, 01:37 PM UTC· resolved Sep 29, 2026, 04:01 PM UTC
- identified Sep 29, 2026, 01:37 PM UTC
We have identified an issue with Postmark and are working on resolving it to restore email functionality.
- resolved Sep 29, 2026, 04:01 PM UTC
This incident has been resolved.
Critical August 26, 2026 Document Sending Issues 11h 30m Email System
Started Aug 26, 2026, 11:43 PM UTC· resolved Aug 27, 2026, 11:13 AM UTC
- identified Aug 26, 2026, 11:43 PM UTC
We are currently experiencing issues with the document send functionality. The issue has been identified and a fix in is progress.
- resolved Aug 27, 2026, 11:13 AM UTC
This incident has been resolved
Critical August 15, 2026 New Proposify documents list service degradation 2h 33m Proposal Editing
Started Aug 15, 2026, 11:53 AM UTC· resolved Aug 15, 2026, 02:26 PM UTC
- investigating Aug 15, 2026, 11:53 AM UTC
We are currently investigating an issue with the new. Proposify document list. Documents are taking a very long time to load or do not load at all.
- identified Aug 15, 2026, 01:45 PM UTC
WE have identified the issue and working on a fix
- monitoring Aug 15, 2026, 01:57 PM UTC
Issue has been resolved and we are monitoring
- resolved Aug 15, 2026, 02:26 PM UTC
The incident has been resolved
Minor July 24, 2026 Login Issues 2h 26m
Started Jul 24, 2026, 05:47 PM UTC· resolved Jul 24, 2026, 08:13 PM UTC
- investigating Jul 24, 2026, 05:47 PM UTC
We are currently investigating the login issues with the application.
- monitoring Jul 24, 2026, 05:58 PM UTC
A fix has been identified and we are working on it
- resolved Jul 24, 2026, 08:13 PM UTC
This incident has been resolved.
Critical July 20, 2026 Application outage 8m Proposal Previews, Proposal Editing, Third Party Integrations, Email System
Started Jul 20, 2026, 10:55 PM UTC· resolved Jul 20, 2026, 11:04 PM UTC
- investigating Jul 20, 2026, 10:55 PM UTC
WE are currently investigating an platform wide outage.
- monitoring Jul 20, 2026, 11:02 PM UTC
The issue has been identified and a fix ha been deployed. We are monitoring the situation closely.
- resolved Jul 20, 2026, 11:04 PM UTC
The incident has been resolved.
Major May 8, 2026 Custom Domains Issues 1h 14m Proposal Previews
Started May 08, 2026, 07:52 PM UTC· resolved May 08, 2026, 09:07 PM UTC
- investigating May 08, 2026, 07:52 PM UTC
We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.
- resolved May 08, 2026, 09:07 PM UTC
This incident has been resolved.
Minor February 10, 2026 Service degradation 1h 33m Proposal Previews, Proposal Editing
Started Feb 10, 2026, 09:19 PM UTC· resolved Feb 10, 2026, 10:53 PM UTC
- identified Feb 10, 2026, 09:19 PM UTC
We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.
- monitoring Feb 10, 2026, 10:06 PM UTC
We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery
- resolved Feb 10, 2026, 10:53 PM UTC
We have confirmation from our provider that the incident has been resolved.
Critical January 21, 2026 Document sending errors 3h 50m Email System
Started Jan 21, 2026, 12:17 PM UTC· resolved Jan 21, 2026, 04:08 PM UTC
- investigating Jan 21, 2026, 12:17 PM UTC
We are currently investigating an issue with sending documents.
- identified Jan 21, 2026, 01:07 PM UTC
The issue has been identified and a fix is under way
- monitoring Jan 21, 2026, 01:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 04:08 PM UTC
This incident has been resolved.
Notice December 9, 2025 Performance degradation affecting document editor and preview 56m Proposal Previews, Proposal Editing
Started Dec 09, 2025, 03:40 PM UTC· resolved Dec 09, 2025, 04:36 PM UTC
- investigating Dec 09, 2025, 03:40 PM UTC
We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible
- investigating Dec 09, 2025, 04:36 PM UTC
The issue has been resolved and the services are back to normal.
- resolved Dec 09, 2025, 04:36 PM UTC
This incident has been resolved.
Notice November 26, 2025 New Signup Users Redirected Back to Signup Page After Template Selection 1h 29m Proposal Editing
Started Nov 26, 2025, 04:14 PM UTC· resolved Nov 26, 2025, 05:44 PM UTC
- investigating Nov 26, 2025, 04:14 PM UTC
We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.
- resolved Nov 26, 2025, 05:44 PM UTC
This incident has been resolved.
Minor October 20, 2025 Service Interruption 1h 24m Proposal Previews, Proposal Editing, Third Party Integrations, Email System
Started Oct 20, 2025, 09:28 AM UTC· resolved Oct 20, 2025, 10:53 AM UTC
- monitoring Oct 20, 2025, 09:28 AM UTC
We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.
- monitoring Oct 20, 2025, 09:31 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 09:35 AM UTC
We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.
- monitoring Oct 20, 2025, 10:13 AM UTC
Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.
- resolved Oct 20, 2025, 10:53 AM UTC
Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.
Notice October 17, 2025 V3 Content Library instability 2h 44m Proposal Editing
Started Oct 17, 2025, 01:58 PM UTC· resolved Oct 17, 2025, 04:42 PM UTC
- investigating Oct 17, 2025, 01:58 PM UTC
The content library is not saving properly at the moment. We're working on a fix.
- resolved Oct 17, 2025, 04:42 PM UTC
This incident should now be resolved. The Content Library functions have returned to normal operation.
- postmortem Oct 17, 2025, 04:45 PM UTC
[https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)