Proposify experienced a minor incident on October 20, 2025 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 09:28 AM UTC
We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.
- monitoring Oct 20, 2025, 09:31 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 09:35 AM UTC
We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.
- monitoring Oct 20, 2025, 10:13 AM UTC
Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.
- resolved Oct 20, 2025, 10:53 AM UTC
Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.