Proposify experienced a critical incident on January 21, 2026 affecting Email System, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Email System
Update timeline
- investigating Jan 21, 2026, 12:17 PM UTC
We are currently investigating an issue with sending documents.
- identified Jan 21, 2026, 01:07 PM UTC
The issue has been identified and a fix is under way
- monitoring Jan 21, 2026, 01:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 04:08 PM UTC
This incident has been resolved.