Proposify incident

Performance degradation affecting document editor and preview

Notice Resolved View vendor source →

Proposify experienced a notice incident on December 9, 2025 affecting Proposal Previews and Proposal Editing, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 03:40 PM UTC
Resolved
Dec 09, 2025, 04:36 PM UTC
Duration
56m
Detected by Pingoru
Dec 09, 2025, 03:40 PM UTC

Affected components

Proposal PreviewsProposal Editing

Update timeline

  1. investigating Dec 09, 2025, 03:40 PM UTC

    We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

  2. investigating Dec 09, 2025, 04:36 PM UTC

    The issue has been resolved and the services are back to normal.

  3. resolved Dec 09, 2025, 04:36 PM UTC

    This incident has been resolved.