Proposify Outage History

Proposify is up right now

Proposify had 10 outages in the last 2 years totaling 18h 22m of downtime — averaging 0.4 incidents per month.

There were 10 Proposify outages since October 17, 2025 totaling 18h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.proposify.com

Critical August 15, 2026

New Proposify documents list service degradation

Detected by Pingoru
Aug 15, 2026, 11:53 AM UTC
Resolved
Aug 15, 2026, 02:26 PM UTC
Duration
2h 33m
Affected: Proposal Editing
Timeline · 4 updates
  1. investigating Aug 15, 2026, 11:53 AM UTC

    We are currently investigating an issue with the new. Proposify document list. Documents are taking a very long time to load or do not load at all.

  2. identified Aug 15, 2026, 01:45 PM UTC

    WE have identified the issue and working on a fix

  3. monitoring Aug 15, 2026, 01:57 PM UTC

    Issue has been resolved and we are monitoring

  4. resolved Aug 15, 2026, 02:26 PM UTC

    The incident has been resolved

Read the full incident report →

Minor July 24, 2026

Login Issues

Detected by Pingoru
Jul 24, 2026, 05:47 PM UTC
Resolved
Jul 24, 2026, 08:13 PM UTC
Duration
2h 26m
Timeline · 3 updates
  1. investigating Jul 24, 2026, 05:47 PM UTC

    We are currently investigating the login issues with the application.

  2. monitoring Jul 24, 2026, 05:58 PM UTC

    A fix has been identified and we are working on it

  3. resolved Jul 24, 2026, 08:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 20, 2026

Application outage

Detected by Pingoru
Jul 20, 2026, 10:55 PM UTC
Resolved
Jul 20, 2026, 11:04 PM UTC
Duration
8m
Affected: Proposal PreviewsProposal EditingThird Party IntegrationsEmail System
Timeline · 3 updates
  1. investigating Jul 20, 2026, 10:55 PM UTC

    WE are currently investigating an platform wide outage.

  2. monitoring Jul 20, 2026, 11:02 PM UTC

    The issue has been identified and a fix ha been deployed. We are monitoring the situation closely.

  3. resolved Jul 20, 2026, 11:04 PM UTC

    The incident has been resolved.

Read the full incident report →

Major May 8, 2026

Custom Domains Issues

Detected by Pingoru
May 08, 2026, 07:52 PM UTC
Resolved
May 08, 2026, 09:07 PM UTC
Duration
1h 14m
Affected: Proposal Previews
Timeline · 2 updates
  1. investigating May 08, 2026, 07:52 PM UTC

    We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.

  2. resolved May 08, 2026, 09:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Service degradation

Detected by Pingoru
Feb 10, 2026, 09:19 PM UTC
Resolved
Feb 10, 2026, 10:53 PM UTC
Duration
1h 33m
Affected: Proposal PreviewsProposal Editing
Timeline · 3 updates
  1. identified Feb 10, 2026, 09:19 PM UTC

    We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.

  2. monitoring Feb 10, 2026, 10:06 PM UTC

    We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery

  3. resolved Feb 10, 2026, 10:53 PM UTC

    We have confirmation from our provider that the incident has been resolved.

Read the full incident report →

Critical January 21, 2026

Document sending errors

Detected by Pingoru
Jan 21, 2026, 12:17 PM UTC
Resolved
Jan 21, 2026, 04:08 PM UTC
Duration
3h 50m
Affected: Email System
Timeline · 4 updates
  1. investigating Jan 21, 2026, 12:17 PM UTC

    We are currently investigating an issue with sending documents.

  2. identified Jan 21, 2026, 01:07 PM UTC

    The issue has been identified and a fix is under way

  3. monitoring Jan 21, 2026, 01:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2026, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 9, 2025

Performance degradation affecting document editor and preview

Detected by Pingoru
Dec 09, 2025, 03:40 PM UTC
Resolved
Dec 09, 2025, 04:36 PM UTC
Duration
56m
Affected: Proposal PreviewsProposal Editing
Timeline · 3 updates
  1. investigating Dec 09, 2025, 03:40 PM UTC

    We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

  2. investigating Dec 09, 2025, 04:36 PM UTC

    The issue has been resolved and the services are back to normal.

  3. resolved Dec 09, 2025, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 26, 2025

New Signup Users Redirected Back to Signup Page After Template Selection

Detected by Pingoru
Nov 26, 2025, 04:14 PM UTC
Resolved
Nov 26, 2025, 05:44 PM UTC
Duration
1h 29m
Affected: Proposal Editing
Timeline · 2 updates
  1. investigating Nov 26, 2025, 04:14 PM UTC

    We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.

  2. resolved Nov 26, 2025, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Service Interruption

Detected by Pingoru
Oct 20, 2025, 09:28 AM UTC
Resolved
Oct 20, 2025, 10:53 AM UTC
Duration
1h 24m
Affected: Proposal PreviewsProposal EditingThird Party IntegrationsEmail System
Timeline · 5 updates
  1. monitoring Oct 20, 2025, 09:28 AM UTC

    We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

  2. monitoring Oct 20, 2025, 09:31 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 09:35 AM UTC

    We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

  4. monitoring Oct 20, 2025, 10:13 AM UTC

    Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

  5. resolved Oct 20, 2025, 10:53 AM UTC

    Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

Read the full incident report →

Notice October 17, 2025

V3 Content Library instability

Detected by Pingoru
Oct 17, 2025, 01:58 PM UTC
Resolved
Oct 17, 2025, 04:42 PM UTC
Duration
2h 44m
Affected: Proposal Editing
Timeline · 3 updates
  1. investigating Oct 17, 2025, 01:58 PM UTC

    The content library is not saving properly at the moment. We're working on a fix.

  2. resolved Oct 17, 2025, 04:42 PM UTC

    This incident should now be resolved. The Content Library functions have returned to normal operation.

  3. postmortem Oct 17, 2025, 04:45 PM UTC

    [https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)

Read the full incident report →