ProPay experienced a notice incident on June 16, 2025 affecting Direct Credit Card and ACH Processing and 3rd Party Providers, lasting 21h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Credit Card and ACH Processing3rd Party Providers
Update timeline
- investigating Jun 16, 2025, 05:22 PM UTC
Scheduled release update: On June 17th, between 12:00 am - 5:00 am MDT, Propay will perform an update to the Visa Direct certificate. *******All services and site may be unavailable during the time frame ********
- monitoring Jun 16, 2025, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2025, 02:25 PM UTC
This incident has been resolved.