ProPay incident

ProPay Monthly Database Maintenance Reminder for May 2026

Notice Resolved View vendor source →

ProPay experienced a notice incident on May 12, 2026 affecting Direct Credit Card and ACH Processing and Websites, Mobile, and Card Readers and 1 more component, lasting 16h 43m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 09:09 PM UTC
Resolved
May 13, 2026, 01:52 PM UTC
Duration
16h 43m
Detected by Pingoru
May 12, 2026, 09:09 PM UTC

Affected components

Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readersxfer.propay.com - SFTP Reports

Update timeline

  1. investigating May 12, 2026, 09:09 PM UTC

    At 3:00 a.m. (MDT) on Thursday the 21st of May, the database system will undergo its monthly maintenance. We anticipate no more than 10 minutes of service interruption during this time frame.

  2. resolved May 13, 2026, 01:52 PM UTC

    This incident has been resolved.