ProPay incident

Intermittent VISA Direct Flash Funds Failures for Select Mastercard Transactions

Minor Resolved View vendor source →

ProPay experienced a minor incident on April 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 05:57 PM UTC
Resolved
Apr 15, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Apr 21, 2026, 05:57 PM UTC

Update timeline

  1. resolved Apr 21, 2026, 05:57 PM UTC

    We are currently investigating an issue impacting a subset of Flash Funds transactions processed through VISA Direct. We believe the failures are occurring on select transactions where the recipient card is a Mastercard, though not all Mastercard transactions are affected. As a result, some partners may experience intermittent Flash Funds failures when sending payouts to certain Mastercard cards. Our teams are actively working with Visa to identify the root cause and implement a resolution.