Affected components
Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card ReadersPayment Facilitation - Global Payments API (GP API)Payment Facilitation - Cayan Genius
Update timeline
- investigating Apr 30, 2026, 05:08 PM UTC
We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.
- resolved May 01, 2026, 04:02 PM UTC
This incident has been resolved.
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